Shipping policy

All specified prices, delivery costs or other costs are including taxes, VAT & other fees within the EU. For delivery outside the European Union, additional taxes & VAT may be added. Shipping costs depend on your delivery destination, chosen delivery method, and order value, as shown in the tables below.

Denmark (DKK)

DK

 

< 500 kr.

> 500 kr.

GLS – Parcel Shop

 

45 kr.

Gratis

GLS – Home Delivery

 

95 kr.

45 kr.

DAO Home

 

55 kr.

45 kr.

 

EU (EUR)

EU

 

< €90

> €90

DHL – Parcel Shop

 

€6.95

Free

DHL – Home Delivery

 

€8.95

€4.95

GLS – Parcel Shop

 

€15.95

Free

GLS – Home Delivery

 

€25.95

€10.95

 

Sweden (SEK)

SE

 

< 1000 SEK

> 1000 SEK

PostNord – Parcel Shop

 

85 SEK

Free

PostNord – Home Delivery

 

128 SEK

74 SEK

GLS – Parcel Shop

 

85 SEK

Free

GLS – Home Delivery

 

128 SEK

74 SEK

DHL – Parcel Shop

 

84 SEK

Free

DHL – Home Delivery

 

99 SEK

53 SEK

 

United Kingdom (GBP)

UK

 

< £80

> £80

GLS Private Delivery

 

£16

Free

BWS FedEx Blue Economy

 

£18

Free

 

United States (USD)

US

 

< $80

> $80

BWS FedEx Blue Economy

 

$24

Free

 

Delivery time

The estimated delivery time with standard shipping is as below:

  Denmark (1–2 business days)

  EU, United Kingdom, Norway & Switzerland (3–6 business days)

  United States, Canada (8–10 business days)

  Rest of the world (8–12 business days)

Delivery time may vary depending on destination.

 

Taxes & Duties

Please note that for orders outside the EU, local customs duties and VAT may apply and are paid directly to the carrier or authorities. Please check with your local authorities for details.

 

Returns

  If you'd like to make a return, you'll find a simple step-by-step guide in our return policy.

  Your first return per order is free — we cover the return shipping label. If you need to make a second return on the same order, you will need to cover the shipping cost yourself.

  We offer a 30-day satisfaction guarantee on all products.

Get more information in our Return Policy.

 

Delivery countries, carriers & other terms

We deliver to the following countries: Denmark, Sweden, Norway, Germany, France, Italy, Spain, Portugal, The Netherlands, Finland, Greece, United Kingdom, United States of America.

 

Products will be delivered to the destination provided by you at checkout. We only deliver to private and company addresses. In certain cases, delivery can take up to 18 days. Your products will be delivered weekdays Monday to Friday. You will receive a Track and Trace number upon shipment. You must sign for the products at delivery. By accepting these terms, you accept that any person present at the delivery address can sign for the delivery (e.g. a family member, friend, or receptionist).

 

You are responsible for the products after delivery. Should the packaging be damaged at the time of delivery, you should refuse delivery. If you wish to file a complaint regarding a defect, please see our Terms of Service, point 6.

 

If your order consists of several products, we retain the right to make separate deliveries — for example, if certain products are delayed or out of stock. You will be informed if this is necessary, and you will not be charged additional delivery costs.

 

Updated: August 26th 2026